Universal Accessibility by Design and Practice earns SM Group 23 industry distinctions

 

Accessibility by Design Earns SM Group 23 Industry Distinctions

Through its group-wide drive to build inclusive, accommodating spaces for Persons with Disabilities, SM was commended by key organizations focused on disability affairs.

Accessibility sits close to the center of SM's corporate purpose, and it shows up in the physical details across the group's malls, offices, and retail spaces. That consistent, group-wide implementation of accessible design — and the ongoing commitment behind it — is what recently earned SM Group formal recognition from The Philippine Foundation For the Rehabilitation of the Disabled Inc. (PFRD) and the National Council on Disability Affairs (NCDA).

Training the People, Not Just Building the Ramps

Through SM Cares, its Corporate Social Responsibility arm, SM's disability-friendly facilities are backed by manpower training aligned with industry standards — meaning accessibility isn't just architectural, it's also about whether staff nationwide actually know how to support Persons With Disabilities when it counts.

“Every single person entering and engaging in the spaces built by SM deserves to feel welcomed and accommodated,” said Engr. Junias M. Eusebio, SM Supermalls Vice President for Operations and Program Director for Disability Affairs, SM Cares. “Our benchmark for true inclusivity expressed well is when every guest, visitor, and mallgoer can freely move around our spaces while still receiving the support they need when challenges arise.”

23 Citations at the 2026 Apolinario Mabini Awards

For SM Cares, accessibility isn't an afterthought — it factors directly into property planning, mobility considerations, and staff training, feeding back into the group's broader community service work. That sustained effort was recognized this year at the 2026 Apolinario Mabini Awards, where SM's mall, retail, and office properties collected multiple citations for advancing accessibility and building more inclusive environments for Persons With Disabilities.

Presented by the PFRD, the Apolinario Mabini Awards single out organizations and institutions that have made a real, tangible contribution to the welfare and inclusion of Persons With Disabilities.

SM Supermalls, as SM's largest real estate network for retail, took home 12 citations on its own, with SM Store, SM Commercial Properties Group, and SM Supermarket collectively picking up ten awards in the Disability Friendly Establishment category.

Among the recipients: SM City Roxas earned silver, while SM Center Angono, SM City Bacolod North Block Extension, SM City East Ortigas, SM City Sto. Tomas, SM Store J Mall, SM Store Puerto Princesa, E-Com Three, and E-Com Five all took home bronze. Several other SM malls, Stores, and Savemore branches also received special awards for initiatives ranging from substantial compliance with Batas Pambansa Blg. 344 to specific improvements that closed accessibility gaps and expanded customer access.

Recognized Nationally by the NCDA

Separately, SM Cares was also recognized by the National Council for Disability Affairs (NCDA) through its Advocate for Equity Award, honoring the group's sustained leadership and long-term commitment to advancing disability inclusion nationwide.

The distinction points specifically to how SM Cares has built accessible, inclusive spaces that let Persons With Disabilities participate meaningfully in community life — and to the group's role in opening up mall spaces nationwide as venues for disability-related events, giving the sector more visibility and more chances to engage with the public.

“Inclusion is intentional at SM because of our purpose on sharing social equity and our drive of becoming a truly inclusive Mall for All. It is woven into how we train our people, create our programs, and design our spaces. We believe accessibility is about making every person feel welcome, respected, and able to fully participate in the experiences we create every day,” said Eusebio.

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